AZDHS systems

Register Your Portal

Once user is Sign up to the portal, the various tiles will be displayed across the screen. Accessing
Medical Marijuana will give users access to Patient/Caregiver ID card and much more information
regarding card and dispensary details.

1. An email will be sent with instructions to reset your password
2. Click on the temporary link to reset password
3. Set the password as 1Natural
4. Click on Change Password button once you have entered the password. It will be red.
5. You will now be logged into your patient portal.At the top right hand corner you will see your name, click on it to see a menu. chose the second option Logout, and log out of the patient portal.

Navigating Your Portal

Once user is Sign in to the portal, the various tiles will be displayed across the screen. Accessing
Medical Marijuana will give users access to Patient/Caregiver ID card and much more information
regarding card and dispensary details.

1. View Individual Licensing Portal Home Screen
2. Navigate to My Programs
3. Click Patient tile
4. View Home screen
5. Notifications appear in center
6. Click tile in notifications section to view status or respond to action required request
7. Navigate to additional tabs from left menu
8. Click My ID Cards tab
9. Select Download PDF to view PDF version of card
10. View status and remaining allotment on right
11. Click Dispensaries tab
12. Hover over “i” for information: view currently active dispensaries. Sorted by closest distance to patient residential address
13. Use the search field to search additional information (ex: zip code, city, name, address, phone number)
14. Click Purchase History tab
15. View card Purchase history
16. Sort by column information (ex: date, amount, etc.) to view in specific order
17. Click Card History tab
18. Card history appears
19. Search card history in search box (ex: date, type)
20. Click Applications tab
21. Available Applications will appear
22. Click on appropriate tile to start application
23. Application Status will appear in section
24. Approved Applications will appear in section

If you do not see your Medical Marijuana ID in the portal after 1 week from application approval, please call the State of Arizona’s Health Department at (602)364-1793 or email them at m2programsupport@azdhs.gov